MATH 209

Operations Research II – Stochastic Models and Queueing


Mark Herman
E-mail: mherman4 at ur dot rochester dot edu
Office: Hylan 1008
Lectures: TR 9:40-10:55 in Hylan 102
Office Hours: Wed 10:30-12; Thurs 11:30-1.


We will use material from the following textbooks. The Muckstadt text is posted in blackboard:
Principles of Supply Chain Management and Their Implications by Jack Muckstadt.
Fundamentals of Queueing Theory by Gross, Shortle, Thompson, and Harris, 4th edition.
An Introduction to Stochastic Modeling by Pinsky and Karlin, 4th edition.
Supplemental Texts:
Operations Research by Hillier and Lieberman (any edition is fine).
An Introduction to Operations Research by Hamdy A. Taha (any edition is fine).


Math 201 and 208. Math 202 is helpful but not essential.

Course Content

See the course schedule for details.


50% Written Homework + 20% Midterm + 30% Final Exam

Incomplete “I” grades are almost never given. The only justification is a documented serious medical problem or a genuine personal/family emergency. Falling behind in this course or problems with workload on other courses are not acceptable reasons.


  • Midterm
    • Tuesday, March 14
    • Time: 9:40-10:55AM
    • Location: in class
    • Rules: No calculators or electronic devices are permitted. You are allowed to bring one 8.5 by 11 inch page of hand-written notes (writing on both sides is okay). Notes and texts are otherwise not permitted.

  • Final Exam
    • Day: Thursday, May 4
    • Time: 4-7pm
    • Location: TBA

Makeup exams are typically not offered. If you have exceptional circumstances discuss it with your instructor and provide documentation verifying the situation. The Final exam is cumulative and cannot replace a midterm.


Homework will be due most weeks on Friday at 2pm, starting January 20. Homework is submitted on gradescope, an online grading platform. Instructions for submitting on gradescope can be found on the homework rules page:

Your lowest homework score will be dropped.

Academic honesty

All assignments and activities associated with this course must be performed in accordance with the University of Rochester’s Academic Honesty Policy. More information is available at:

In this class, you are encouraged to discuss homework with each other, but your work must be your own, and you may not copy someone else’s answers. The detailed policy on homework collaboration can be found on the Homework Rules page.

Also, be aware of the Dept. of Mathematics policy on unauthorized online resources: Any usage whatsoever of online solution sets or paid online resources ( or similar) is considered an academic honesty violation and will be reported to the Board on Academic Honesty. In particular, any assignment found to contain content which originated from such sources is subject to a minimum penalty of zero on the assignment and a full letter grade reduction at the end of the semester (e.g. a B would be reduced to a C). This applies even if the unauthorized content was obtained through indirect means (through a friend for instance) and/or the student is seemingly unaware that the content originated from such sources. If you have any questions about whether resources are acceptable, please check with your instructor.


If you run into trouble in the course, do not hesitate to attend instructor office hours or TA office hours. You can form a study group with your friends, since talking about the material is an excellent way to increase your understanding. There are also resources in the math department and at the university level. Math study hall is on the 11th floor of Hylan Mon-Thurs from 5-8.

Disability Support

The University of Rochester respects and welcomes students of all backgrounds and abilities. In the event you encounter any barrier(s) to full participation in this course due to the impact of disability, please contact the Office of Disability Resources. The access coordinators in the Office of Disability Resources can meet with you to discuss the barriers you are experiencing and explain the eligibility process for establishing academic accommodations. You can reach the Office of Disability Resources at: (585) 275-3424; Taylor Hall. Or, visit Disability Resources.

Please note that to be granted alternate testing accommodations, you (the student) must fill out forms with Disability Resources at least seven days before each and every exam. These forms are not sent automatically. Instructors are not responsible for requesting alternative testing accommodations at CETL or making accommodations on their own.

College Credit-Hour Policy

This course follows the College credit hour policy for four-credit courses. This course meets 3 academic hours per week. Students may also be expected to deepen their understanding of the course material through close examination/evaluation of the readings assigned in the course.